Refund Policy

LiveChat for Perfex CRM — 14-day money-back guarantee

Every purchase of the LiveChat for Perfex CRM module is covered by a 14-day money-back guarantee, starting from the date of purchase.

• If the module does not work in your Perfex CRM setup, contact us first — most issues are configuration, and we will work to fix it under the included support.
• If we cannot make it work in your setup, email us within 14 days of purchase and we will refund the full purchase price.
• Refunds are issued to the original payment method through the payment provider that processed the purchase. Processing times depend on the provider and your bank.
• On refund, the license is deactivated and the module must be removed from your installation.

To request a refund, email awaheedgorsi21@gmail.com with your purchase email address and a short description of the problem.

Services and Care plans

• Project work is governed by its written scope and quote, which state the payment schedule and the terms for stopping work in progress.
• Care plans are month-to-month: you may cancel before the next billing period and no further charges apply. Fees for a period already started and worked are not refunded.

Third-party costs

Amounts paid to third parties (domains, hosting, licenses, subscriptions) are subject to those providers' own refund policies and are not refundable by DevStacker.